Not resolved
Product or Service Quality

I have Blue Vision through Blue Cross Blue Shield.Davis Vision is the company that does their glasses.

I bought glasses through Country Hills Eye Center in Ogden, Utah. I was promised the glasses in 7 - 10 working days. It will be 28 days on Monday and they have not delivered my glasses. I requested that they reverse the insurance approval so I could get 1-hour service and actually get some glasses.

They refuse to do so and noted on the insurance database that they had filled the order.

Still no glasses.I am submitting a complaint to OPM regarding the failure to provide service but wanted to put this warning out there.

Review about: Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $245.

Preferred solution: Full refund.

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